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Privacy Statement Updated 24/05/2018
williamsmobileclutch.co.uk offers a clutch replacement quote service that allows vehicle owners to obtain quotes for their clutch replacement in their area. We will then send you notifications of all new quote requests to your email, smart phone. All Quotes are also available for viewing on our website. The Quote service is completely free of charge.
Collecting and Using Personal Information Data Protection
When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. (In some cases and in all cases where required by law or regulation, you will be able to update the information that you provide to us either by sending us an email or, where you have established personal profiles with us, by updating your profile online.
Please refer to the specific pages where data is collected for more information.)
williamsmobileclutch.co.uk will not sell, license, transmit or disclose this information outside of williamsmobileclutch.co.uk and its affiliated companies unless (a) expressly authorised by you, (b) necessary to enable williamsmobileclutch.co.uk contractors or agents to perform certain functions for us, or (c) required or permitted by law.
In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided. By “personal information,” we mean data that is unique to an individual, such as a name, address, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.
Monitoring, Feedback, Ratings, Reviews and Testimonials
We collect Customer Reviews from consumers regarding the conduct and performance of williamsmobileclutch.co.uk who have completed work for them, electronically by emailing a form containing predetermined questions and space for any additional comments. In addition to this we monitor Our Technicians to ensure compliance with our Codes of Practice and welcome general feedback and testimonials. Consumers (i.e. customers) and member’s comments and testimonials regarding our service and system are also welcomed. When you provide such feedback, you consent to our use, publication and/or distribution of such feedback at no compensation to you.
clutchreplacementsouthampton.co.uk protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team). Employees are required to use password-protected screen-savers and keep their computers up-to-date.
In the event this Website is sold or merged with another business at any time in the future users' personal details will, in No instances, be disclosed to our advisers and any prospective purchasers and their advisers and will not be part of the assets transferred to the new owners of the business.
Card Payments- Credit Debit Cards
We do not store credit card details nor do we share customer details with any third parties.
Clutch Repair shop takes a booking deposit at the time of placing the order to order the parts with the work if the work is cancelled by yourself after the booking is made we reserve the right to keep the booking deposit to cover parts refunds and our time williamsmobileclutch.co.uk then instructs the fitting station in your area with the job order and vehicle information to order the clutch parts from the supplier. If you have requested a free pick up and collect from your home or office this will not be undertaken unless the booking deposit has been paid. The booking deposit is deducted from the total quote and the balance is paid to the fitting station once the work is completed.
Use of Personal Information
We may use the information we collect through our Websites for a range of reasons, including:
• To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
• To contact you via email to ask for a review about our service if you have work carried out as a result of a introduction to a service offered on this website.
• To manage our Websites and system administration and security.
• To improve the navigation and content of our Websites.
• To identify any server problems or other IT or network issues.
• To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
• To carry out research and development to improve our products and services.
• To customize content and layout of the Websites.
Other Data Protection Rights
You have the following data protection rights:
• To access, correct, update, or request deletion of your Personal Information williamsmobileclutch.co.uk takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your Personal Information, or altering your data or marketing preferences by emailing us at firstname.lastname@example.org
• In addition, if you are a resident of the EEA, you can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by emailing us at Sales@clutchrepairshop.co.uk
• Similarly, if we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time.
• You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.